Shipping Policy

Last Updated: July 2026

Thank you for shopping with Gamers Studio! Every order is created with care, and we want to make sure you know exactly what to expect from the time you place your order until it arrives.

If you have any questions about your order, please don't hesitate to contact our support team.

Handcrafting Your Order

Many of our products are made to order or individually hand-finished. Production begins after your order is placed.

Every custom gaming mouse is individually hand-painted, professionally clear coated, and thoroughly tested before it ships. Likewise, every mouse pad is produced specifically for your order to ensure the highest quality possible.

Estimated production times are:

• Custom Gaming Mice: 3–7 business days

• Mouse Pads: 3–7 business days

Production times may be slightly longer during periods of high order volume. If your order will be delayed beyond these estimates, we'll notify you by email.

Shipping (United States Only)

At this time, Gamers Studio ships only within the United States.

We offer Free Standard Shipping on all orders within the United States.

Please note that shipping times begin after your order has been handcrafted and completed.

Estimated transit times after shipment are:

Shipping Method	Custom Gaming Mice	Mouse Pads
Free Standard Shipping	3–4 business days	2-8 business days

International Shipping

At this time, we do not offer international shipping. We appreciate your interest and hope to expand to additional countries in the future.

Order Tracking

Once your order has shipped, you'll receive a confirmation email containing your tracking number.

Please allow 24–48 hours for tracking information to become available after receiving your shipping confirmation.

Shipping Address Accuracy

Please ensure your shipping address is complete and accurate before placing your order.

We are not responsible for:

• Orders delivered to an incorrect address provided by the customer.

• Lost or delayed packages resulting from incomplete or invalid addresses.

If you need to update your shipping address, please contact us as soon as possible. We can only make address changes before your order has shipped.

Lost, Damaged, or Delayed Packages

While we partner with reliable shipping carriers, occasional delays may occur that are outside of our control.

If your package arrives damaged:

• Contact us within 14 days of delivery.

• Include photos of both the packaging and the damaged product.

• We'll work with you to arrange a replacement or assist with the carrier's claims process when applicable.

If your package appears to be lost:

Please contact our support team, and we'll work with the shipping carrier to investigate the shipment.

Returns Due to Undeliverable Packages

If a package is returned to us because it was undeliverable or the shipping address provided was incorrect:

• We can reship your order, but additional shipping charges may apply.

• If a refund is requested, any original shipping charges (if applicable) will not be refunded.